Sony takes down Cyberpunk 2077 from PSN

Sony & Microsoft offering refunds

In another twist to the ongoing Cyberpunk 2077 story, both Sony and Microsoft are now offering refunds for purchasers of CD Projekt Red’s latest game. The news comes as owners of the PS4 & Xbox One versions were less than satisfied with the game on the last gen consoles. Importantly, CDPR failed to show what the game would even look and play like on last gen, instead focusing the marketing on the XBox Pro/Series, PS4 Pro/PS5, and PC versions.

SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund. Please visit the following link to initiate the refund: https://t.co/DEZlC0LmUG.

— Ask PlayStation (@AskPlayStation) December 18, 2020

Sony, who didn’t have a formal refund policy in place, is now being forced to remove the game from its digital storefront until fixes are made to improve the quality, and has set up a special refund method for dissatisfied customers. That means that it is not even available to purchase the PS4 version on the PS5 — through physical copies are exempt.

Important Update for @PlayStation Users pic.twitter.com/fCB4z74M3z

— Cyberpunk 2077 (@CyberpunkGame) December 18, 2020

The blow is a big one to CDPR, coming after several delays and a turbulent couple of weeks of excruciatingly bad press — the vast majority of which has been self-inflicted.

Cyberpunk 2077: To ensure that every player can get the experience they expect on Xbox, we will be expanding our existing refund policy to offer full refunds to anyone who purchased Cyberpunk 2077 digitally from the Microsoft Store, until further notice. https://t.co/04TcniwVzy

— Xbox Support (@XboxSupport) December 18, 2020